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Financial

Financial aspects of daily systems in an operational format, from commissioned employees through the leadership of the spa, to the daily reporting of gross revenues and expenses. We will demonstrate how each can be controlled and how each can be used to regulate the business to foster profitability.

Keys to identify operational deficiencies that inhibit efficiency

• Daily or monthly number of spa guests
• Daily or monthly spa treatments
• Spa utilization
• Current daily spa revenues
• Current mix of services (Facial, Massage, Nail)
• Current year budget
• Cost of services vs. retail cost of service
• Cost of services, commission + expenses vs. service price
• Track inventory
• Product Shrinkage/Loss
• Ensure service protocols are in place, followed and guests are receiving
  and employees are giving consistent service/services
• Employee /guest theft
• Cash handling procedures